As a consequence of COVID19's restrictions we are shipping orders and answering requests only twice a week.
We apologize for any resulting delays.
|Shipping (to be established)|
These General Terms and Conditions of Sale govern the offer and sale of products on the website shangshungpublications.com To conclude a contract to purchase one or more items on our site, you need to complete the online order form. In the order form you will find information on each product you have ordered along with the respective prices (including all taxes or applicable charges), the methods of payment you may use for purchasing each product, the methods of shipment available for the products purchased, and the costs of shipping and delivery. The contract is concluded when Shang Shung Publications has electronically received your order form and has verified the order information.
Before proceeding to purchase products using the online order form, we ask that you carefully read these General Terms and Condition of Sale and confirm your acceptance by clicking where indicated. The order form will be archived in our database for the period necessary for the dispatch of orders and in any event for the time periods established by law.
All prices of the products are clearly indicated on the website and include VAT. They do not include any other taxes, levies, and duties imposed under applicable law, for instance in connection with imports. It is the Customer's responsibility to clear goods through customs and pay any levies and duties (other than VAT) applicable in the country of import. For the payment of the price of the products and the respective shipping costs, you may use one of the methods indicated in the order form. In the case of payment using a credit card, the financial information (for example the number of the credit/debit card or its expiration date) will be sent by encrypted protocol to PayPal or other banks furnishing services relating to remote electronic payment without third parties having access in any way to such information. The information regarding payment will be used by Shang Shung Publications solely to complete the procedures relating to your purchase and to issue any reimbursement in case you decide to exercise your right to return any products. The price for the purchase of products and the shipping costs, as indicated in the order form, will be debited to your credit/debit card in the moment of the purchase of the products.
If you are paying by bank transfer, the products you ordered will be shipped as soon as your payment is credited to our bank account.
For the specific methods of shipping and delivery of products, see the section "Shipping" Please take note of what is written in that section since the indications it contains form an integral and substantive part of these General Terms and Conditions of Sale and accordingly are considered to have been fully acknowledged and accepted by you in the moment of submitting the order form.
You can request any information from Shang Shung Publications by contacting Customer Support at [email protected]. For any clarifications or complaints you can also contact us at +39 0564 955726. Our Customer Support service is available Monday to Friday (except holidays) from 9:30 a.m. to 12:30 p.m. For further clarification, access the “Contact us” area and complete the related form.
You have the right to withdraw from the contract concluded with Shang Shung Publications, without any penalties and without specifying reasons, for a period of fourteen (14) days from the day of receiving the products purchased at shangshungpublications.com. You are responsible for the costs of the return of the merchandise. Refer to the section "Shipping" on this website for all related information.
You may obtain information on how we treat your personal data by accessing the section "Privacy."
The General Terms and Conditions of Sale are governed by Italian law and in particular by Legislative Decree no. 206 of September 6, 2005, in respect of distance contracts and Legislative Decree no. 70 of April 9, 2003, in respect of electronic commerce. In the case of disputes between Shang Shung Publications and any end-user arising from the General Terms and Conditions of Sale, the court of competent jurisdiction is that of Grosseto, Italy.
From time to time, the General Terms and Conditions of Sale may be modified, among other things in consideration of any changes in regulation. The new General Terms and Conditions of Sale are effective upon publication at shangshungpublications.com.