As a consequence of COVID19's restrictions we are shipping orders and answering requests only twice a week.
We apologize for any resulting delays.
|Shipping (to be established)|
We value our customers and their privacy. All personal information is used to ensure efficient processing of your order. This information is used by our staff for contacting and identifying customers and their needs. We will not give, sell, rent, or loan any personally identifiable information to any third party, unless we are legally required to do so or you authorize us to do so. No other information is collected without your consent.
Our site's registration form requires users to give us contact information (like their name and email address). The customer's contact information is used to contact the visitor in the event of a problem when processing an order. For example, problems with credit card verification, product availability, etc. Users have a choice of receiving future mailings during the registration process.
Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address), but we do not collect or store any financial information (like their account or credit card numbers). The customer's contact information is used to get in touch with the visitor when necessary. i.e, in the event there is a problem processing an order, corporate changes, or changes in privacy practices and to bill the user for products and services.
To enable users to purchase books from shangshungpublications.com, a user's personal identifying information will be shared with a third-party service provider solely for the purpose of order fulfillment and credit card verification. All credit card information is stored on a secure server. We may hold on to your billing and shipping addresses for future mailings promoting books similar to the one you ordered, but we will not sell this information at any time.
The customer ID numbers are assigned to Website visitors to verify the user's identity and for use as account numbers in our record system.
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and offline. All financial online transactions are executed by external companies, such as PayPal for example, and stored on a secure server.
If you have any questions about the security on our web site, please send an email to [email protected].